Founder & Principal, Wayfinding Wisdom LLC
Alice Chen leverages her skills as a coach, educator, experience designer, storyteller and people strategist to engage individuals and organizations working at the intersection of leadership development, equity and community empowerment.
As a coach, Alice helps leaders tap into their strengths, communicate & collaborate more effectively across lines of difference, plan emergently, learn rapidly, and operate sustainably, so that they can navigate through the complexity and ambiguity of the modern world.
As a strategist & experience designer, Alice works with organizations to facilitate learning experiences that support teams and organizations to empower and bring forth the wisdom and strengths of their employees. She has developed topical workshops, weekend retreats, team offsites, week long social justice journeys, multiple year leadership fellowships, online courses and curriculum, design thinking collaboration days, community engagement events, and train the trainer arcs. Past design topics have included: working across lines of difference, effective communication & collaboration, giving & receiving feedback, coaching, strong facilitation, storytelling & influence, executive presence, user centered design, emergent learning strategy, building community & culture, mindful leadership, career advancement.
Alice believes in the power of “wayfinding” – leveraging listening, observation and experimentation to find your way beyond the status quo to powerful solutions that are grounded in user needs. She believes that that joy & play are necessary components of hard work & impact.
Alice began her career as an elementary school teacher with Teach For America, teaching 4th grade in an urban, low income school in her home community of Hawai’i. She has since worked as an instructional trainer, leadership coach, organizational development consultant, experience designer, community organizer and innovation guide in communities across the United States.
Alice has worked with hundreds of leaders across a diverse array of non-profit and for-profit organizations in government, business, education, and technology including Evernote, UBER, Lyft, Facebook, Google, Westfield Centres, Mass Mutual, WeWork, WellsFargo, Teach for America, Boys & Girls Club of America, Promise 54, Citizens of the World Charter Schools, US Prep, Fresno Unified School District, the State of Hawai’i, the Cities of Oakland, San Francisco, Long Beach, & Stockton, the University of San Francisco, and the Hewlett, Heising-Simons, & U.S. Soccer Foundations.
Recent projects include working with New Orleans police department and the NOLA community to apply design thinking to reduce rates of juvenile crime in the city, designing and facilitating a year long leadership fellowship for Citizens of the World Charter School network and building an online course on community engagement mindsets for the U.S. Soccer Foundation.
Alice is the founder and principal of Wayfinding Wisdom, LLC a coaching & consulting firm. She is also Innovation Producer with Smallify, a user centered design and innovation firm working in the social and civic transformation space and a Design Lead with Optimistic Anthropology, a research & development firm in the social sector.
Alice holds an undergraduate degree in history & geology from Wellesley College, a master’s degree in adult learning and development from University of Hawai’i at Manoa, and a Professional Coaching Certification (PCC) from the Institute for Professional Excellence in Coaching. She is a member of the International Coaching Federation and holds certificates in adaptive leadership, immunity to change, and equity coaching. Alice is also a certified yoga & mindfulness teacher and scuba instructor. She is currently based out of Oakland, California.